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Thoroughly professional and seamless

Posted By guideqf84

"Thoroughly professional and seamless"

About: Foyle Arena

(as a service user),

I recently received the Covid 19 vaccination at The Foyle Arena. The whole process from start to finish was thoroughly professional and seamless. The initial booking of the appointment was very simple and dealt with in a very polite and helpful manner. The actual journey through getting the vaccine on the day, could not have been better. The courteous way in which every volunteer or medic supported me and checked my details, didn't seem intrusive but rather that they we making sure everything was in order. Well done to all those involved.

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Responses

Response from Garrett Martin, Covid 19 Centre Vaccinator Manager, Western Health and Social Care Trust 3 years ago
Garrett Martin
Covid 19 Centre Vaccinator Manager,
Western Health and Social Care Trust

Submitted on 10/03/2021 at 13:38
Published on Care Opinion at 13:38

Hello guideqf84

I would like to thank you very much for taking the time to share your experience. This is important to us as a team to get feedback because we need to know how we are doing and is there anything we need to tweak to enhance the patient experience.

I am delighted that you found everything was in order

Best wishes

Garrett

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