"Ward 44 disappointing lack of humility"

About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP

Posted via nhs.uk 4 years ago

Stayed a night in ward 44, where a nurse decided to butt in to a conversation with a senior nurse and decided to talk aggressively, in the midst of a normal polite conversation. I am pretty sure that nursing is a caring profession, but in this instance it felt more like verbal abuse. Very disappointed, as the rest of the staff where great. Sadly always one person who lets the team down.

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The Royal Victoria Infirmary

Submitted on 26/02/2021 at 08:48

Published on nhs.uk at 13:36

Thank you for taking the time to leave your feedback regarding your experience in the cardiology department at the RVI. We are sorry that a member of staff aggressively interrupted a conversation you were having, which let the rest of the team down. We will forward your feedback to the directorate, who will share with the team involved in your care.

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