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"Giving Birth to my Baby Girl"

About: Borders General Hospital / Maternity care

(as a service user),

My labour lasted over a few days and from start to finish myself, my partner and my baby were given the best possible care and attention. 

When I did finally go into active labour, Abbie and Kizzie respected my birth plan and created a lovely calm atmosphere, they listened to my wishes and gave me confidence through my surges. 

When they went off shift, Amy and Lesley took over and helped me to progress. Lesley’s experience, expertise and quick thinking guided us through a tricky part of the birth and Amy’s care and attention was incredible. 

The whole team were amazing, friendly, caring and professional and the after care at ward 16 was perfect. 

It wasn’t the easiest of births but the care from all the staff members involved left myself and my partner with a warm and fuzzy feeling because they are all so brilliant. A lot of them came to see how we were getting on afterward as well, which was lovely. We can’t thank them enough. 

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Responses

Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 3 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders
Submitted on 01/03/2021 at 10:13
Published on Care Opinion at 10:13


Thank you Hettie221 for such lovely feedback.

We strive to provide Person-centered care to all our families and this has been clearly demonstrated in your situation, feeling 'listened' to and being able to carry through your wishes throughout labour is exactly what we aim to provide our women.

To hear you have been left with a 'warm and fuzzy' feeling with regards to your care is just lovely and I will be sure to pass on your kind words to the team - they will be delighted.

I hope you are enjoying every moment with your new baby at home.

Kind Regards

Claire

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