"The health care assistant was amazing"

Hi, 

I had a consultancy led 28 week pregnancy appointment at altnagelvin. 

I wanted to write to praise both the doctor and the health care assistant present.  They were both fantastic and really put me at ease. I felt listened to and empowered throughout my appointment.

In particular, I'd like to really praise the health care assistant. She was wonderful. I suffer from white coat hypertension and became very anxious when I entered the room and had my initial monitoring of my blood pressure (which was high!). 

The health care assistant was amazing at calming me down. She was so kind and informative. She helped me to take some deep breaths and relax/close my eyes. She took the second measurement which was notably better. 

Not only did she help during this appointment but I truly think she's given me the tools to control my anxiety at future appointments. I'm so grateful!

Thanks so much.