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"Well managed Covid testing but needs signposts"

About: Northern Health & Social Care Trust / Covid-19 Testing Centre

(as a service user),

Went to test centre in broughshane, ballymena. Very good experience, well managed and very friendly staff. Slight confusion when entering as no signposts to let you know what direction to drive but other than that it was a positive experience.

Responses

Response from Collette Fitzgerald, Nurse Manager, Childrens Services, NHSCT 3 months ago
Collette Fitzgerald
Nurse Manager, Childrens Services,
NHSCT
Submitted on 02/03/2021 at 15:04
Published on Care Opinion at 15:27


Thank you for taking the time to tell us your experience. We have just moved to these new premises last week and not all signs are in place currently. We are working on improving the signage and welcome your feedback.

Regards Collette

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Response from Collette Fitzgerald, Nurse Manager, Childrens Services, NHSCT last month
We have made a change
Collette Fitzgerald
Nurse Manager, Childrens Services,
NHSCT
Submitted on 20/05/2021 at 12:05
Published on Care Opinion at 13:35


New signposts are now in place.

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