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Disgraceful service

Story from nhs.uk

"Disgraceful service"

About: Gallions Reach Health Centre

I am a cancer patient each time I want an appt, website is not working and the receptionist will not pick the call , I waited 30minutes with no luck , in agony unable to speak to the doctor because nobody pick the calls

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Responses

Response from Gallions Reach Health Centre 3 years ago
Gallions Reach Health Centre

Submitted on 02/03/2021 at 12:45
Published on nhs.uk at 18:47

Thank you for taking the time to review our practice, we can only improve our services with comments like yours. We are sorry that our services have not met your expectations on this occasion. We have made checks on our website and can assure you that the online consultation features are in working order.

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