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"Refusal of XRay by technician"

About: Hammersmith Hospital

I arrived at the hospital with all the relevant paperwork and x ray technician bluntly refused to x ray.

I was supposed to have the cervical spine and thoracic spine X-rayed but he said he cancelled it because he was not satisfied with what the doctor wrote down.

I have never heard of a technician overriding the wishes of a medical doctor, it seems wrong and unprofessional .

It didn’t look like he knew what he was doing either, no empathy whatsoever.

Also covid patients are constantly being passed through the general waiting room which I find quite dangerous and people are not being warned....

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Responses

Response from Hammersmith Hospital 3 years ago
Hammersmith Hospital
Submitted on 12/02/2021 at 09:23
Published on nhs.uk on 13/02/2021 at 06:58


Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise for your poor experience with our Radiology Department at Hammersmith Hospital. I have forwarded your posting to the service managers for Imaging. We would really like to speak to you and be able to look into this further. Patient Advice and Liaison Service (PALS) can be contacted on either 0203 313 0088 or email imperial.pals@nhs.net

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