The staff were lovely, kind and thoughtful. They seemed conscious of each person as a person, not just a unit to be vaccinated. I was impressed. My heart was slightly misbehaving when I was in the vaccination queue, and the nurse, Kerry, bless her, took appropriate precautions in getting the doctor to check me, and was very reassuring and kind. Afterwards they made sure I got help to return to my car. The two minibus drivers I met were also friendly and helpful. The staff seemed to be relating well together which always helps a place to feel relaxed and working well. The actual vaccination experience was very positive.
I was not impressed with the signage at the hospital. There was nothing obvious to say where to park, and a sign outside a building was totally misleading. When I asked a Trust employee where I should be, as the sign wrongly indicated his building, he said they had been trying to get the sign changed for 3 weeks. It meant that older people were struggling unnecessarily to walk up a long, to me, hill.
"The vaccination experience was very positive"
About: The Ulster Hospital / Vaccination Centre The Ulster Hospital Vaccination Centre BT16 1RH
Posted by thank you21 (as ),
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Update posted by thank you21 (a service user) 3 years ago