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Care Opinion

Can't fault the care I received

Posted By Chuckles04

"Can't fault the care I received"

About: Aberdeen Royal Infirmary / Dept of Scheduled Admissions

(as a service user),

I came in for an elective procedure on 8/2/21 and had to report to the Department of Scheduled Admissions and was met with a smile from the receptionist which was very welcoming. The staff in the department made me feel at ease, very professional and informative. The staff in Theatre 7 continued the professional attitude as did the staff in Wd 210. I was a day case patient and can't fault the care I received. Thank you to all who were involved in looking after me.

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Responses

Response from Eleanor Gray, Senior Charge Nurse, Discharge Lounge, NHS Grampian 3 years ago
Eleanor Gray
Senior Charge Nurse, Discharge Lounge,
NHS Grampian

Submitted on 18/02/2021 at 09:37
Published on Care Opinion at 09:37

picture of Eleanor Gray

Dear "Chuckles04"

I would like to thank you for taking the time to provide such positive feedback. It is always great to hear about positive patient experiences and I am sure it puts you, as a patient, at ease when you are met with friendly staff to welcome you ahead of your surgery.

I will be sure to pass your comments on to staff who I know will be grateful to receive them.

Hope you are recovering well following your admission.

Kind regards,

SCN Eleanor Gray.

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