"Medical abandonment against minority patient"

I am suffering from persistent acute tinnitus (which is on 24/7), pain and perforation in left ear.  

During August 2019, an audiologist at Stonehouse hospital fitted hearing aids in my both ears telling those to be best tinnitus devices and I was promised follow up within twelve weeks. They did not provide me cleaning kit for the said hearing aids/tinnitus devices. The audiologist never sent me follow up which was promised and I am still suffering on that aspect and it is now February 2021, neither that audiologist and NHS Lanarkshire written to NHS Lothian about it.  

The backdrop is in July 2019, I requested that audiologist for tympanometry. They performed   and my left ear tympanogram was not normal at all, but this doctor told me that was normal without assigning a reason. Previously in May 2019 they had fitted me used hearing aids, which they replaced in August 2019 and admitted having provided me used ones.  

In July 2019, I reported   to patient affairs (NHS Lanarkshire) about this misconduct, including the ill advice about my   left ear tympanogram and requested referral to Royal ENT hospital London, from the consultant (NHS Lanarkshire)   who referred me to this audiologist at stonehouse hospital.   In consequence, NHS Lanarkshire discharged me and that consultant from NHS Lanarkshire written letter to NHS Ayrshire & Arran where I was not resident at that time. It had numerous consequences and adverse impact on me.

In July 2020, I requested my medical records from NHS Lanarkshire under SAR, GDPR. NHS Lanarkshire did not send my health records pertaining to my clinic appointments held at audiology department stonehouse hospital and the very letter consultant written to NHS Ayrshire and Arran (where I was not resident at that time) regarding my request for treatment/referral in Royal ENT hospital London.

Moreover during August 2020, my left ear hearing aid stopped working. I sent that to NHS Lothian by post. NHS Lothian   cleaned wax from the tube, which was blocked and I was told, it is "older type hearing aid" and will have to be replaced (not replaced yet unfortunately). What this means, the hearing aids/tinnitus devices those were fitted only a year ago declared older type (I was told best type initially) by another health board within NHS Scotland in a year time, which certainly means not fit for the purpose in first place as I am suffering worse kind of tinnitus because of which I have had to give up my self employment and my request for treatment/referral to   Royal ENT Hospital was and is more than reasonable which has   not been met yet and all the three health boards (NHS Ayrshire & Arran, Lanarkshire and Lothian) are causing harms to me and my well being on this aspect.  

It is happening to me time and again and I am certain it is because I am a patient from ethnic minority, this all feels like constructive and orchestrated mistreatment.