"The way I was spoken to in A&E"
About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF
Posted by Mrs r w (as ),
I had attended due to extreme pain and discoloured toes. The nurse at the entrance of a& e took my temp and asked me what I was there for. I proceeded to explain my problem and they were verbally abusive to me. I stated I had previous covid tests due to being unwell and they stated I was wasting resources having these tests and I also shouldn’t be going to the hospital, with my problem I should have waited till Monday. They acted very abrupt and rude. They embarrassed me in front of staff and other patients. I felt extremely demoralised and I also felt like crying after the way I was spoken too.
I then went into a& e and the triage nurse was also very rude. They asked me if I had needle marks as if I was a drug addict. I felt humiliated. They also dismissed my pain to my toes. I then seen a dr who was lovely and treated me with respect. I will never go to A& E again after this experience. I have suffered cancer twice and had other issues with my health and I have never been treated in this manner. My daughter is a nurse and she advised I should get it checked as it could be more serious if my circulation was affected.