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"The brilliant care my dad received"

About: Llanfrechfa Grange Hospital Welsh Ambulance Services NHS Trust

(as a relative),

The brilliant care my dad received from NHS ambulance staff and drs and nurses at The Grange Hospital.

It was a medical emergency. He had an allergic reaction to something, unknown at the time, and his mouth and tongue swelled rapidly, affecting his swallowing.

The support I received from our Surgery at Oak Street, Old Vwmbran was great, followed quickly by the paramedics and then admission to A & E was brilliant.

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Responses

Response from Leanne Hawker, Head of Patient Experience, Welsh Ambulance Service 10 months ago
Leanne Hawker
Head of Patient Experience,
Welsh Ambulance Service
Submitted on 01/02/2021 at 09:27
Published on Care Opinion at 14:10


Thank you for your feedback, it is greatly appreciated and I will certainly share the feedback with our crew. We hope your dad is doing well and wish him a speedy recovery. We continue to work with colleagues across the NHS and in particular The Grange Hospital to ensure patients and their families receive positive experiences and good outcomes. Thank you again.

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