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"My Covid Experience"

About: Northern Ireland Ambulance Service / Emergency ambulance response The Ulster Hospital / Ward 4A (Orthopaedics) The Ulster Hospital / Ward 6C

(as a service user),

I attended A&E at the Ulster Hospital on 4th January and was admitted to Ward 4A. I was diagnosed with Covid Pneumonia and had a long hard fight, being treated with cpap, airvo, tocilzumab and antibiotics before being discharged on 15th. On the 18th, I suffered a high heart rate and was attended by paramedics and ambulance staff before admission to Ward 6C in the Ulster Hospital. Following various checks I was discharged on 20th January. 

I would like to take this opportunity to express my sincere thanks to all the nursing and medical staff in A/E, 4A, 6C, Chaplain and to the ambulance and paramedic staff for their incredible care. Thanks also to the domestic, catering and portering staff who are often forgotten in this pandemic. There were so many staff involved in my treatment and care, it is difficult to name them all. But to those staff I commend your care and attention, and the way in which you made me laugh, despite my condition and discomfort. Your encouragement in difficult and lonely times will always be remembered, particularly as I couldn’t see my family. 

I would particularly like to mention Dr Johnny in A/E. In 4A Sister Gillian, Nurses Rachel, Naomi and wee Jackie and medical staff Dr Darren and Dr O’Kane. From the Paramedics & Ambulance Service thank you to Sean, Gary and Aeilsa. 

Once again thank you all for your dedication in these difficult and challenging times. 

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Responses

Response from South Eastern Health & Social Care Trust 3 years ago
Submitted on 29/01/2021 at 13:46
Published on Care Opinion at 15:25


Thank you so much for your lovely comments regarding your care in 4A. It’s good to hear you had a positive experience despite having Covid and anxiety you would have had. I hope you are now on the road to recovery and getting stronger. I will share your comments with all staff on 4A and ensure the staff named get a copy.

Rhonda

Interim lead nurse

4a

Response from Rachel Deane, Equality & PPI Officer, Equality, PPI & Patient Experience, Northern Ireland Ambulance Service 3 years ago
Rachel Deane
Equality & PPI Officer, Equality, PPI & Patient Experience,
Northern Ireland Ambulance Service

Involve you in decisions about your care

Submitted on 02/02/2021 at 11:26
Published on Care Opinion at 11:26


picture of Rachel Deane

Dear RMcC

Thank you for taking the time to share your story and for the shout out to our staff. I have shared the story with the Station Officer for the area and they will ensure that the staff hear about your kind words.

I hope your recovery is going well

Rachel

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