"Gross Mistreatment and Care"

So my girlfriend had her gallbladder removed about a year ago. This has left her with chronic pain in her bile duct and every couple of months it flares up into extreme pain. In January 2021 she was admitted to hospital twice and refused service and treatment both times and left in a state of suffering over a 24h period. She lost 3 full night's of sleep and has yet to regain her ability to eat and drink.

She was then admitted by a GP to go to hospital a 3rd time she was given minor pain relief and then wrongly discharged with no medication she can take due to allergies. A poor display of care and compassion has been displayed and I'm disappointed and worried about this current state of healthcare at crosshouse.