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Intensive Care - forever thankful

Posted By equuleushp86

"Intensive Care - forever thankful"

About: Western General Hospital / Intensive Care

(as a service user),

I was admitted to the ICU with severe sepsis and multi-organ failure. I would like to pass on my sincere thank you to some of the specific people who saved my life when they took over my breathing, Dr Tom, Dr Ross, ITU nurses Linda and Jackie also Mark and Craig who without a doubt saved my life.

Dr Tom went above and beyond that night to save my life, he never left the bedside. I ended up going to Aberdeen for ECMO, Dr Ross said without a doubt that if it hadn’t of been for them I would not be here today.

Both of the doctors mentioned went out of their way to care for me especially when I was frightened about certain medical procedures such as my tracheotomy coming out. Dr Ross sat beside me for a couple of hours persuading me that no matter what he would take care of me.

The whole team in the ICU at the Western saved me and I will be forever thankful for them giving me a second chance at life!

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 3 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 27/01/2021 at 15:22
Published on Care Opinion at 15:22

Dear equuleushp86,

Thank you very much for taking the time to share your feedback with us following your hospital stay during which time you were cared for in the Intensive Care Unit. I was especially pleased to read how the doctors were able to reassure about the medical procedure that you needed as this must have been a really anxious time for you and your family.

I have shared your lovely feedback with the critical care management team and they were delighted to read your kind words. They have also shared your feedback with the people that you have named.

I do hope that you are well on the mend and thank you again for sharing your experiences with us.

Kind regards

Jeannette

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Response from Staff Nurse, Intensive Care Unit, Western General Hospital, NHS Lothian 3 years ago
NHS Lothian

Submitted on 02/02/2021 at 14:18
Published on Care Opinion at 15:26

Dear equuleushp86,

I would like to thank you for taking the time to share your experience of the intensive care ward at the Western General Hospital. I have passed on your kind words to the staff that you have mentioned and the Intensive Care Team as a whole. It is great to hear exactly how the Drs supported you during such a difficult time for you. I hope that you are well and on the road to a full recovery.

Thank you again for sharing your experience with us.

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