What I liked
nothing the whole experience from start to finish was negitive
What could be improved
hurried no time or care taken I appreciate it was xmas and very busy but as with every business more staff should be taken on to accomodate this
1.ambulance didnt come had to bring patient to hospital in car 18 stone man with fractured leg.
2. sent home in pain no pain relif given told to come back next day to fracture clinic
3. fracture clinic too busy waited 1 hour past appointment time to be seen for 3 minutes and hurried out because they were running behind again no advice given we had to prompt for answers regarding what to do to care when get home
Anything else?
we all pay alot of tax every month and expect a better level of service when we need to call on it
"very poor"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted via nhs.uk
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