"Trying to get information about daughter"

I can't tell you how angry i am. My daughter was taken to A&E. She had no phone or money with her. The next morning  I rang the hospital switchboard to find out if she had been admitted and was told she was in ward 101 and I was given the ward telephone number. I rang that number every half hour but no one ever answered. On the next day i rang the hospital switchboard again to be told my daughter was now in ward 108 and the operated tried to put me through to the ward but again no one answered the phone. I was again given the ward number and spent the rest of the day ringing that number but my calls were never answered

Bearing in mind i had no idea how my daughter was i was understandably very upset. I knew she would be anxious because she suffers with various mental health problems and because she had no phone she had no way of contacting anyone. Finally as a last resort i contacted my daughter's social worker to see if she could find out what was going on and she managed to tell me how my daughter was.

I understand hospital staff are all very busy at the moment but I find this situation unacceptable.

My daughter is now very very angry with me because she felt abandoned, alone and scared