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"Fantastic, friendly and professional treatments"

About: New Stobhill Hospital / Gynaecology Clinic

(as a service user),

After receiving a few smear tests with abnormal changes I was sent to see Dr Dunmore at Stobhill's gynaecology department.  I was extremely nervous having never needed this type of hospital treatment before.  I needn't have worried as despite the appointment for a colposcopy being during the covid-19 pandemic I was seen extremely quickly and all of the staff I saw on the day were professional, warm and friendly, putting me at ease.  

I received my results from this quickly and was told I had to go for another treatment.  I was far more worried about the loop treatment, it seemed more serious after I'd stupidly read information online (always a bad idea!).  I yet again was seen quickly (mid pandemic).  Dr Dunmore could not have been more friendly and reassuring which is exactly what I needed to be put at ease.  The procedure wasn't bad at all, partly because the nurse (sorry I don't know her name) kept me chatting and was also very warm while Dr Dunmore was extremely professional and therefore knew what to expect in advance.  I felt listened to, I didn't want to know what was happening as it was happening and was glad that wasn't a problem.

I'm hoping I don't need to go back but if I did I'd feel extremely confident that I was in the best possible hands.

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Responses

Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde 3 years ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde
Submitted on 20/01/2021 at 16:19
Published on Care Opinion at 16:19


Dear Glin

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well the Gynaecology team met your needs during your recent episode of care at the Colposcopy service in New Stobhill Hospital.

I have shared your feedback with Dr Dunsmore and the team and they are delighted to receive this.

I hope you are doing well at this time and recovered well from your procedure.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

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