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"I would gladly put myself in their care again."

About: University Hospital Monklands / Dermatology

(as a service user),

I recently attended Monklands Hospital Dermatology department. The purpose of this visit was to have a basal cell carcinoma removed.

I was slightly apprehensive but I need not have worried. The surgeon and nurse who carried out the procedure were very professional and immediately put me at ease. They worked very efficiently as a team and proceeded in very methodical and reassuring way.

I do not know their names but I would like to thank them most sincerely for looking after me. If I have need to return to Monklands I would gladly put myself in their care again.

Please pass on my best wishes to them both.

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Responses

Response from Angela Steed, Assistant Service Manager - Medical & Care of the Elderly, UHM, NHS Lanarkshire 3 years ago
Angela Steed
Assistant Service Manager - Medical & Care of the Elderly, UHM,
NHS Lanarkshire
Submitted on 20/01/2021 at 11:54
Published on Care Opinion at 11:58


picture of Angela Steed

Hi there.
Thank you so much for taking the time to provide us with your feedback; it is very much appreciated. I am glad you had a very positive experience with the Dermatology service at UHM and colleagues were able to put you at ease at what I appreciate might have been an anxious time for you.

We have a great team within our Dermatology service and I will ensure your comments are passed on to Sister Dobbin and the clinical team.

Thanks again and best wishes.

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