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"The care is second to none"

About: Royal Albert Edward Infirmary / High dependency unit

(as a relative),

My husband is a patient in the above hospital as he is suffering from Covid Pneumonia, and he has been in for nearly a week. I am writing this to thank the doctors, nurses, physios and all the other staff who have been looking after him. The medical and personal care he is receiving is second to none and I have received a phone call every day either from a doctor of nurse to keep me informed on how he is doing, care that is above and beyond. As we can’t visit at this time because of Covid, these phone calls mean everything to me and my family and I just can’t praise the staff enough, especially knowing how busy they are every day.

Thank you Wigan Infirmary, you are doing a wonderful job.

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 2 years ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust
Submitted on 18/05/2021 at 16:35
Published on Care Opinion at 16:35


Thank taking the time to tell us about your experience of our services. I am pleased to read that this was a postive one, which I will share with staff involved

Kind regards

Vicky Bolton

Patient Relations Manager

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