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"Amazing hardworking staff during a difficult time"

About: Princess Alexandra Hospital (Harlow)

I attended A&E in the New Year whilst Positive for Covid following breathlessness and chest pain and from triage to discharge, I was treated amazingly. The triage nurse and health care assistant were not phased by my Covid, they just got on with it and were extremely reassuring! I was placed straight into a private room but was never forgotten. I was seen quickly by A&E doctor, within an hour and plan put in place. From the Porter who took me to X-ray, making me laugh on the way to the lady who brought me tea and cornflakes in the morning. You really all worked hard to make me forget the fears coronavirus cause. You were all rushed off your feet but all i could hear was your time for patients. Thank you and well done.

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Responses

Response from Princess Alexandra Hospital last week
Princess Alexandra Hospital
Submitted on 21/02/2021 at 23:29
Published on nhs.uk on 22/02/2021 at 10:48


Dear Amy,

Thank you for taking the time to leave a comment. It really is heart-warming to read, and with so many different members of the team who contributed to your experience.

I have shared it with our various teams who will I am sure be very grateful to read your kind words.

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