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Acoustic Neuroma - Steriotactic Radiotherapy

Posted By Skooty

"Acoustic Neuroma - Steriotactic Radiotherapy"

About: Queen Elizabeth University Hospital Glasgow / Ear, Nose & Throat (Ward 11b) University Hospital Hairmyres / Ear, Nose & Throat University Hospital Hairmyres / Radiology Western General Hospital / Radiotherapy

(as a service user),

In the 18 months  from diagnosis of my Acoustic Neuroma to receiving Steriotactic Radiotherapy at the Edinburgh Western General Cancer Centre in December 2020, my grateful thanks go to all involved with my treatment plan, from Mr Calder, ENT Consultant & Secretaries, Lorraine & Deirdre & Radiology Department, at UHHairmyres, and Mr Locke, ENT Consultant at QEUH, Dr Kyle, Consultant Oncologist, Louise Murphy, Administrator, Joanna, Ashley and Gemma, Heidi, Jonathan, Alice, Fiona (sorry if I’ve missed any names).  The care and support given by such dedicated and compassionate professionals is second to none.  The collaboration of Teamwork from 3 different hospitals ensured I received  treatment within an excellent timeframe, especially during these unprecedented times.

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Responses

Response from Heather Tait, Hospital and Hosted Services Manager, SMART Centre, Astley Ainslie Hospital 3 years ago
Heather Tait
Hospital and Hosted Services Manager, SMART Centre,
Astley Ainslie Hospital

Submitted on 14/01/2021 at 17:41
Published on Care Opinion on 15/01/2021 at 14:12

Dear Skooty,

Thank you for your kind words about the stereotactic radiotherapy service at the Western General Hospital. I am very pleased to hear about the compassionate and timely care that you received throughout your entire journey and it's great to hear that the collaboration between different hospitals and health boards worked well. I will pass this message on to the team at here at WGH who will be very glad to have this lovely feedback.

Best wishes,

Heather

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Response from James Saldanha, Chief of Medical Services, NHS Lanarkshire 3 years ago
James Saldanha
Chief of Medical Services,
NHS Lanarkshire

Submitted on 15/01/2021 at 07:31
Published on Care Opinion at 14:13

Thank you. We really appreciate you taking the time to give us this feedback. This will be shared with the appropriate teams. It has been a tough year, but we have tried very hard to keep our high standards of care. Your words are kind and very reassuring and I hope that you have done well with your treatment.

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Response from Aileen Anderson, Deputy Radiology Service Manager, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Aileen Anderson
Deputy Radiology Service Manager, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 15/01/2021 at 09:59
Published on Care Opinion at 14:13

Thank you for your positive feedback. It is always reassuring for my team to be acknowledged for the good work they are doing especially in the circumstances we find ourselves in.I will pass on your kind words to the staff, I'm sure it will be a boost to team morale.

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 15/01/2021 at 16:05
Published on Care Opinion at 16:05

picture of Nicole McInally

Dear Skooty

Thank you for taking the time to post such lovely feedback in regards to the time you spent in the ENT Department of the Queen Elizabeth University Hospital.

I will be sure to pass on your thanks to Mr Locke and the team at the Queen Elizabeth University Hospital who I'm sure will be delighted to hear your comments.

Thanks again this means a lot to the staff in this difficult time.

Kind regards

Kevin

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