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Thank you to everyone concerned

Posted By Delighted family

"Thank you to everyone concerned"

About: General practices in Lanarkshire

(as a relative),

Can I just thank everyone concerned at Tinto Practice.   My 93 year old mother was called on her birthday by what she called “a lovely girl” who explained to her that a District Nurse would be calling on her today to give her her COVID jag.   She is housebound so she was absolutely delighted to be getting this done in her own home.   Surely enough the nurse came at 4 o’clock today and gave her her vaccination.   When all we hear is people complaining about the NHS I and my family thank you all for the care and attention given to our mum, gran and great-gran.  

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 3 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 15/01/2021 at 16:53
Published on Care Opinion at 16:53

picture of Jean MacDonald

Good afternoon Delighted family

Many thanks for your kind words regarding the staff from Tinto Practice.

I am very happy to hear (even though it was her birthday) your mum received her Covid jag at home.

We always aim to provide an excellent service so your kind words will be much appreciated by the staff.

It will be my pleasure to share your positive feedback and kind words with all the staff, it will be well received and mean a lot to them.

I wish you and your family all the very best for the future.

Best wishes

Jean

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