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About: Whipps Cross University Hospital / Gynaecology

(as a service user),

In September 2020 I had a hysteroscopy at Whipps Cross. I did not receive the leaflet before and was told to take a couple of painkillers.

Because they took me in late, the 2 nurofen plus had worn off. The procedure was around 30 minutes and with no pain relief given, the doctor - who wore their covid mask under their nose - fumbled around inside me and took 4 painful biopsies. Two nurses were present and they were very nice but they had to focus on the doctor's needs. I had made an aromatherapy blend to inhale and this along with breathing techniques helped but were not enough. 

Nobody asked if I had anyone at home or offered use of the recovery room. By the time I got home in an Uber I was in pain and I believe I went into shock. I couldn't get to my phone otherwise I would have called an ambulance. 2 days in bed, in pain not eating or drinking and thinking I might die. 

I was subsequently diagnosed with uterine cancer with a hysterectomy booked to remove the womb and because of my experience I requested the operation at the Royal London. Whenever I have spoken about the experience to the NHS staff in both hospitals they either dismiss it, sat it is unusual or just quickly change the subject. I am now at the stage that if anyone needs to medically look at my genital area they will have to use general anaesthetic. I am still so angry. 

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