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"MRI Department"

About: Raigmore Hospital / General Medicine

(as a service user),

I had my MRI at 10:10am in early January. I've always found the staff in this department give good service.

However I would in particular like to applaud the male and female that were there for me on Tuesday. They were professional, caring, friendly and made me feel at ease. Because of having a brain tumour the scan brings back a lot of bad memories. And I now have brain injury so require Diazepam to calm me for the scan.

Both these staff members are an absolute credit to NHS Highland and in particular for Raigmore Hospital. 

Sincerely 

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Responses

Response from Gil Paget, NHS Highland 3 years ago
Gil Paget
NHS Highland
Submitted on 14/01/2021 at 14:15
Published on Care Opinion at 14:15


Dear Lottie1965

Thank you for taking the time to share your experience on Care Opinion.

I am glad that the staff managed to make this a more positive procedure and helped reduce any anxiety.

I have passed your kind comments on to the MRI department who will ensure the staff receive them,

Best wishes

Gil

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