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"My mum's care"

About: Stonehouse Hospital / General Surgery

(as a relative),

My mum is currently a patient in Stonehouse Hospital and I want to say how well she is being cared for. Unfortunately, as other relatives are also experiencing, we are not allowed to visit but my mum says the care is wonderful. Each and every member of staff, and this includes everyone, doctors, domestics, catering, physios and nurses are so kind. Nothing is too much trouble and they show kindness and compassion. 

My mum has been in hospital for 4 months and received various standards of care but now we finally have hope that she is getting better and can be optimistic about her coming home. 

She reports the food is amazing which has most definitely not been the case in other hospitals caring for her. She is now enjoying her meals again and gaining weight which is giving her the strength needed in her road to recovery.

My dad was unexpectedly allowed to visit on Christmas day for an hour which was a huge boost to both of them.

As a family we are truly grateful to the staff and hope this goes some way in expressing this.

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 4 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire
Submitted on 12/01/2021 at 15:15
Published on Care Opinion at 15:15


picture of Jean MacDonald

Good afternoon Emaredee

Thank you very much for getting in touch and for your kind comments in relation to the care, treatment and compassion your mum is receiving while in Stonehouse Hospital.

I am delighted to hear your mum is enjoying the food supplied and gaining weight, this must be very heartening for you as a family to know she is getting food which she is enjoying.

And, a visit from your dad must have made both their day.

It will be my pleasure to share your positive feedback and kind words with all the staff, it will be very well received and mean a lot to them all.

I wish you and your family all the best for the future.

Jean

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