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"A broken wrist"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency

(as the patient),

Fell on ice at 9pm, thought I was ok. In morning decided my wrist was looking a bit dodgy. Went to Queen Elizabeth Hospital in Glasgow at 9am, was seen immediately, temperature checked, spoken to by nice physiotherapist called Fraser, sent for X-ray, Fraser told me I had a broken wrist, strapped on a splint and off I went. Out by 9.20am. 

Every staff member I met was delightful. Had taken a book with me to read as assumed I'd be there for hours. managed to read one sentence!!!

Thank you everyone who saw me. Happy 2012 to you all

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 2 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde
Submitted on 05/01/2021 at 10:38
Published on Care Opinion at 10:38


picture of Nicole McInally

Dear SillyOldArtist

Thanks for taking the time to share your feedback on Care Opinion.

I am sorry to hear about your accident and your broken wrist,but I am pleased to read about the care you received from the staff, especially Fraser. I will share your feedback and thanks with the staff.

I hope you have had a chance to read your book at home.

Best wishes for the New Year!

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Catherine Nivison, Chief Allied Health Professional, South Sector, NHS Greater Glasgow and Clyde last month
Catherine Nivison
Chief Allied Health Professional, South Sector,
NHS Greater Glasgow and Clyde
Submitted on 11/01/2021 at 14:09
Published on Care Opinion at 16:58


HI Sillyoldartist

We wanted to say thankyou for taking the time to provide this lovely feedback. Its always nice to hear positive patient stories and even more so at this difficult time.

Both Fraser and myself would like to wish you all the very best with your recovery and we hope it won't be too long before you are back to full function.


Kind Regards

Catherine Nivison

Chief AHP
South Sector, NHS GGC

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Sillyoldartist (the patient)

Awe, thank you for that.

The follow-up call telling me about my break was equally as good as my visit. The nurse was informative, helpful and good fun too. If I do as I have been told, all will be well soon!

Once again, big thank to you all at this crazy time.

XX

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