"Terrible staff in ultrasound dept"

Twice I have been referred to Stirling Care village and twice have been treated terribly by the nurse and senior radiologist / sonographer. First time, an inexperienced young person was trying and failing to carry out my ultrasound. The senior was tutting and sighing every time they had to assist. I was then asked to go change into a gown for an internal scan. They still could not get the images they wanted and I was treated like an inconvenience. I left very upset.

The next time, the nurse collecting me from the waiting room looked me up and down and did not return my small talk or put me at ease at all. It was the same senior sonographer. I was asked to pull my dress up, no blanket or paper was provided to cover my modesty. Again, they were rude because she could not get the images required (I have endometriosis which has stuck all my organs together and distorted everything with adhesions) I ended up standing up, getting my bag and walking out because I was upset and could not take anymore. I thought I was being overly sensitive until I spoke to an acquaintance who had the same experience as me and I’ve decided to make a complaint. Complete lack of compassion.