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Nearly 6 months later and still not seen

Posted By Abandonedpatient

"Nearly 6 months later and still not seen"

About: Glasgow Royal Infirmary / Dermatology New Stobhill Hospital / Dermatology

(as the patient),

Had two ever changing moles, continuously bleeding on my leg for 10 months. 

Finally got to speak to GP in July 2020. July this was sent in. Nearly 6 months later and several chases by my GP and still not seen!! 

All they have is a couple of pictures that I took myself, no medical professional has seen these moles In person. 

I have called the appointment line and being told my local hospitals Glasgow Royal and stobhill aren’t seeing any routine dermatology patients, but other hospitals are I advised I’m happy to go to any hospital, but I was told no this wasn’t possible without a new referral even though I have done this many times before (as parking at GRI or stobhill is a nightmare or costly). Spoke to GP who sent more pictures as moles have changed and to chase you up. Still months later NOTHING!

Pandemic or no pandemic I have a right to treatment and ruling out of cancer!!!

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Responses

Response from Paul Hayes, Patient Experience & Public Involvement Manager, Patient Experience Team, NHSGGC 3 years ago
Paul Hayes
Patient Experience & Public Involvement Manager, Patient Experience Team,
NHSGGC

Submitted on 30/12/2020 at 16:08
Published on Care Opinion at 16:08

picture of Paul Hayes

I am sorry to hear about the difficulties you have faced accessing dermatology services, and appreciate how worrying this situation must be for you.

I have passed your feedback on to the senior management team responsible for the service and asked that they respond to your concerns directly.

Kind Regards

Paul

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Response from Dot Jardine, General Manager, Dermatology and Discharge Planning, Clyde Sector, NHSGGC 3 years ago
Dot Jardine
General Manager, Dermatology and Discharge Planning, Clyde Sector,
NHSGGC

Submitted on 31/12/2020 at 10:20
Published on Care Opinion at 12:29

I am very sorry to read about the difficulties you have experienced with regards your referral to dermatology and I understand how worried you must be. I would be keen to look into this further for you and would be grateful if you could please give me a call on 0141 314 4261 to discuss further.

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