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A lovely health care assistant

Posted By Music599

"A lovely health care assistant"

About: Craigavon Area Hospital / Outpatients Department (OPD)

(as a service user),

I had an appointment in the colcoscopy clinic in Craigavon Area Hospital. There was a lovely health care assistant who went out of her way to distract me during the procedure. She was very genuine and didn't give me a second to even think about what was going on. A true angel.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 28/12/2020 at 22:16
Published on Care Opinion at 22:16

picture of Christine Armstrong

Dear Music599, I am the Care Opinion Facilitator for the Southern Health and Social Care Trust and I thank you for taking the time to tell us about your recent experience. It is lovely to read that the healthcare assistant who was with you during your procedure helped you and that you thought she was a true angel. I will share your feedback with the staff at the clinic who I know will really appreciate it.

I hope you are keeping well

With best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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