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"Diagnosis of Pulmonary Hypertension"

About: Golden Jubilee National Hospital

(as the patient),

Following hospital and drug treatment for pulmonary embolisms since July it became clear that my breathlessness had not significantly improved, I was admitted for extensive tests to ascertain whether my condition was chronic and long lasting.

Everyone; the nurses, doctors and specialist people and not forgetting the porters, meal service and cleaning staff, treated me with care, respect and courtesy.

I was impressed with the programme and progression of tests that were upset initially by delays in covid-19 testing, but put back on track efficiently.

Too many to mention specifically, but I would ask Agnes and Dr MacLellan to pass on my sincere thanks to everyone who helped me and made my stay as pleasant as possible in the circumstances

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 3 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 24/02/2021 at 16:17
Published on Care Opinion at 16:17


Dear Adopted Scot,

Thank you for posting on Care Opinion regarding your recent experience. I am very pleased to hear that the staff treated you with care, respect and courtesy and what must have been a very worrying time for you. I will be sure to pass you kind compliments onto the team, especially mentioned Agnes and Dr MacLellan.

Again, thank you for your kind words.

Regards

Paula

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