This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Efficient Podiatrist going above and beyond"

About: Older People’s Services

(as a service user),

After failing to get a call back from the GP Practice/Treatment Room staff regarding my elderly fathers leg ulcers it was fortunate that he had a Podiatry appointment at the Limavady Health Centre few days later. 

Jaki the Podiatrist was concerned and proceeded to take photos of the leg ulcers, take them directly to the GP and return with a prescription for further antibiotics, advice, reassurance and dressings.  A referral was made by the GP to have the District Nursing Team attend to provide further care.

The Podiatry Department Staff always have been extremely efficient and caring to both my parents. Even During the pandemic there has been easy access to Podiatry care and patients are welcomed and feel safe. I feel that the quality service provided by the podiatrists has been excellent and the care outstanding whilst other services have been drastically reduced.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Aileen Gallagher, Podiatry Locality Manager, Altnagelvin Hospital, WHSCT 3 years ago
Aileen Gallagher
Podiatry Locality Manager, Altnagelvin Hospital,
WHSCT
Submitted on 31/03/2021 at 12:22
Published on Care Opinion at 12:39


Dear chamaeleonnj96,

Thank you so much for taking the time to share your story about the care given to your father at his recent podiatry appointment. I am Aileen Gallagher the Podiatry Locality Manager for Foyle. I’m so pleased to hear that Jaki went the extra step so your father was able to get the correct treatment he needed. I will make sure your feedback is passed to the team and that Jaki gets to read your kind words. Services have been under immense pressure over the last year so receiving positive stories like this can be a real boost to staff morale working in services, so thanks again for taking the time to share your story.

Many Thanks

Aileen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k