"I was hugely reassured by staff."

I suddenly experienced mild stroke-like symptoms and following a call to NHS24 and assessment by paramedics/ambulance crew, was admitted to  Crosshouse Hospital, Kilmarnock. Following a full interview explaining and discussing my test results,  I was discharged around 4pm the following day, with a comprehensive information pack and with further outpatient appointments to be arranged. 

Recognising my symptoms I was feeling extremely anxious, but from the prompt arrival of the ambulance and throughout my time in the hospital, I was impressed by the comprehensive process of assessment, treatment and diagnosis. Just as important, I was hugely reassured by staff at all levels, who while carrying out their roles purposefully, kept me informed, responded to my questions, and showed empathy at all times. 

Over and above the expertise employed to establish a diagnosis and course of treatment, the care and consideration provided to me stands out and I wish to express my gratitude and sincere thanks to all staff involved.