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Superb Service from X-ray department

Story from nhs.uk

"Superb Service from X-ray department"

About: Friarage Hospital Site

A week ago my GP told me I needed an ultrasound. On Monday the department rang me, offering me an appointment for yesterday. I arrived and exactly on the time appointed was taken into the ultrasound dept., where 2 very kind staff members looked after me. 20 Minutes later, I left. This morning I was texted the result. This was superb service - and in the nightmare of covid 19, absolutely amazing! I thought I'd be waiting weeks. I cannot thank you all enough, or praise you highly enough. How I wish I were PM so I could reward you! Thank you all very, very much. Caroline Dunn

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Responses

Response from Friarage Hospital Site 3 years ago
Friarage Hospital Site

Submitted on 24/03/2022 at 12:59
Published on nhs.uk at 15:45

Good afternoon

Thank you for leaving comments on the NHS Choices Website for the South Tees Hospitals NHS Foundation Trust.

Please be assured that your kind comments on the care you received during an ultrasound appointment at The Friarage Hospital, Northallerton will be shared with staff who I am sure will be delighted to receive them.

Thank you again for taking the time to make contact with us in order to pass on your positive experience and please accept my apologies for the delay in responding to your post.

Kind regards

Patient Experience Department

Old Post Room

North Reception

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 854807

Email: stees.patient.experience@nhs.net

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