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Doctors nurses and staff all deserve a medal.

Posted By cetusmc97

"Doctors nurses and staff all deserve a medal."

About: Crosshouse Hospital / Stroke Care Scottish Ambulance Service / Emergency Ambulance

(as a service user),

Ambulance first class. My experience while I have been in hospital is excellent the nurses work really hard and very pleasant to all the patients the staff have a really nice manner and couldn't do enough for us. Doctors nurses and staff all deserve a medal.

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Responses

Response from Phil McAleer, Head of Ambulance Services, Lanarkshire, Scottish Ambulance Service 3 years ago
Phil McAleer
Head of Ambulance Services, Lanarkshire,
Scottish Ambulance Service

Submitted on 18/12/2020 at 10:13
Published on Care Opinion at 10:13

picture of Phil McAleer

Dear cetusmc97

I am glad to hear your experience from all areas of care you received has gone some way to help you at your time of need.

It is always reassuring when we get comments such as yours and I am always keen to relay these directly to the staff involved. If you would be willing to send me some further information (your name, date of incident and address we responded to) I will ensure your kind words are passed on to the ambulance crew. You can send me the information directly to: philipmeechan.mcaleer@nhs.scot

I do hope you're now on the road to recovery and thanks again for your kind words.

Kind regards

Phil.

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Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 3 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran

Submitted on 26/03/2021 at 12:54
Published on Care Opinion at 12:54

picture of Laura Harvey

Thank you for your lovely feedback

I will ensure SCN Somerville and her staff are aware of your lovely post.

Wishing you good health

Laura

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