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"Midwife didn't notify me abt my blood test…"

About: The Royal London Hospital

Immersive Reader

Dear all,

I am writing this review, concerning my latest pregnancy that I started following at the RLH hospital since my approx 32 weeks. I have met 3 different midwifes in 3 appointments, even all my previous results were on the system, but no one of them notified me about my blood test results, even I kept asking them if the results are okay, they were answering me yes they are okay! One of them asked me if I am taking iron tablets, I answered no!

Since my blood test is okay! I don't want to exceed the level of iron in my body.

But one week before my due date (8th of December) a new midwife announced that the level of iron in my blood is very low! That blood test was taken on the 9th of September, and she gave me iron tablets.

I dont understand why they didn't notify me? Why they kept this information on the system. For me this is something very dangerous at this stage of pregnancy for me & my baby, they should tell me abt that,I can buy these tablets by myself!

I don't understand why they neglecting me like that, it is very strange.

I am going to complain about this.

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Responses

Response from The Royal London Hospital 4 years ago
The Royal London Hospital
Submitted on 09/12/2020 at 11:03
Published on nhs.uk at 12:57


Immersive Reader

Dear Patient

Thank you for taking time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us.

We would like an opportunity to look into this matter for you and would appreciate if you would contact our PALS Team on site with your details - rlhpals@bartshealth.nhs.net or telephone 0203 594 2040.

Kind regards

Central Complaints Team

Barts Health NHS Trust

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