Text size

Theme

Language

"Dermatology at Stirling Community Hospital"

About: Outpatients Centre / Dermatology

(as a service user),

I visited for a review of a skin lesion after GP referral last week (Dec 2020) and was seen by specialist nurse Brenda Smith who impressed me with her skill and clear plan of action. A day after that visit I received a phone call offering an appointment for minor surgery for biopsy of the lesion. That was done earlier today, also at the Dermatology dept.  David and Angela  conducted the procedure, explaining vey clearly what would be done and what I should expect. All that within one week, which is so very impressive. The standard of care was exceptional.  I am 71 years old and have experience of health services over that time.  I am deeply grateful to Brenda, David and Angela. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 4 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 08/12/2020 at 17:14
Published on Care Opinion at 17:14


Dear Ian,

Thank you for your lovely review. It is fantastic you appreciated the team work involved in making every visit run smoothly, and I am glad we were able to carry out your plan of care promptly.

Hopefully everything is healing well and you didn't find it too uncomfortable after the anaesthetic wore off.

The team have all been shown your feedback and are walking a little bit taller today!

Thanks again

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k