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"The excellent treatment and care I received"

About: Queen Elizabeth University Hospital Glasgow / Day surgery Queen Elizabeth University Hospital Glasgow / Medical Day Unit

(as the patient),

Good afternoon , I would like to make you aware of the excellent treatment and care I received prior to and on my visit to the Medical Day Unit , QEUH in Nov.

It was decided at my check-up at the New Victoria in Oct 2020 that my pacemaker generator need replaced.

I checked in at 0800 later that week, in theatre 0900 out 0950. Had a wee sleep until 1200 then had a nice packed lunch. I was monitored regularly monitored throughout the afternoon and discharged at 1530. I only needed 2 painkillers in the first 5 days after surgery.

I really do appreciate the professionalism and skills of Mr. Murdoch, his team Dr Corcoran and his colleagues all working under these difficult conditions.

It's always good to be able to congratulate people, especially during these tough times.

I trust you and yours are keeping well and away from trouble, and I hope you all have a peaceful time over Christmas.

Kind regards,

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 4 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 07/12/2020 at 12:05
Published on Care Opinion at 12:05


picture of Kevin Torbet

Dear neilbhood

Thank you for taking the time to leave such lovely feedback in regards to the time you spent in the Medical Day Unit at the Queen Elizabeth University Hospital.

I was pleased to read that the procedure to replace your pacemaker went so well and all the staff were able to make you feel comfortable while maintaining a good degree of professionalism.

I will be sure to pass on your thanks to Mr Murdoch, Dr Corcoran and their teams who I'm sure will be delighted to hear your feedback.

I wholeheartedly agree it is nice to receive positive feedback when it is due and I can't thank you enough for bringing this to our attention.

Please stay safe and thanks again this means a lot to the staff.

Kind regards

Kevin

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