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"Staff was very not nice "

About: Selsey Medical Practice

I’m new patient , come to register to GP and staff was very rude and unwelcome , start argue with me with no reason, make me feel very bad , as I didn't press ring button strong enough , and ask where I can put “new register forms” as website said “ hang in hands” not “leave outside in the box” . Would say event in covid-19 situation need more respect and understand. Hope they will make some improvements as really not nice welcome for new patients . Kind Regards new unwelcome patient

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Responses

Response from Selsey Medical Practice 4 years ago
Selsey Medical Practice
Submitted on 02/12/2020 at 12:10
Published on nhs.uk at 18:12


I am very sorry to hear that your initial experience of the practice has made you feel unwelcome. I have discussed your complaint with our Lead Receptionist and I do hope that your future encounters with the practice will be better.

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