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"Thank you"

About: Change Grow Live Cambridgeshire

(as a service user),

I am a long-term opiate client (I wish to remain anonymous) but I just want to say how supportive CGL are to my needs, everything is so well organised and everybody is very good at their job and all take great pride in what they do. From my recovery co-ordinator who I know is always there for me should I ever need anything to the back office staff such as the young chap at Cambridge who looks after all the scripts, I remember once when there was a problem with my script he went out of his way to resolve it with the pharmacy quickly. The management team and everybody else who all strive together to create a caring and supportive service. We are treated like an individual and not a number it is very re-assuring to know that CGL are there for me.

You should all be so proud every day to be part of a fantastic service.

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Responses

Response from Paul Pescud, Service manager, Cambridgeshire, Change, Grow, Live 3 years ago
Paul Pescud
Service manager, Cambridgeshire,
Change, Grow, Live
Submitted on 01/12/2020 at 11:27
Published on Care Opinion at 11:27


picture of Paul Pescud

Hi Anonymous76

This is wonderful and makes such a difference to so many people. I'm so pleased that you mention the people behind the scenes as we try to make sure we are ONE team! everyone has a part to play and everyone is just as important as the next. Aaron will be over the moon I'm sure! Its great to hear that you feel supported in the way that you do and feeling of being treated as an individual is so important to us. Ill pass on your comments to the team and thank you once again for such kind words.

Best wishes

Paul

Service Manager

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