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Emergency dental treatment

Posted By Edinburgh Patient 41

"Emergency dental treatment"

About: Chalmers Hospital

(as the patient),

Emergency dental treatment - really made me feel at ease.

Not sure if this submitted yesterday, apologies if duplicated.

Needed emergency dental treatment on Monday after several years of dentist-avoidance. Was extremely nervous about going!

The care and treatment received from the dentist and her team really made me feel at ease, explained my options for the tooth clearly and in an informative way (showing me the x-rays), and the extraction was quick and painless. Healing up nicely now.

I've come away from this experience with a much more positive attitude towards dentistry than I've had in ages - all thanks to the staff of the Chalmers Dental Centre. Thank you!

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Responses

Response from Ann Thomson, Team Leader - Patient Experience, Patient Experience Team, NHS Lothian 3 years ago
Ann Thomson
Team Leader - Patient Experience, Patient Experience Team,
NHS Lothian

Submitted on 01/12/2020 at 14:34
Published on Care Opinion at 14:34

Dear Edinburgh Patient 41,

Thank you for taking the time to share your feedback with us via Care Opinion. It was lovely to read about the care and treatment you were shown by the team on Monday and it’s great that it’s helped with your nervousness about dentistry.

I have shared your story with the senior management team and asked them to pass on your very kind words to all the team at Chalmers Dental Centre.

Thank you again and best wishes,

Ann

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