This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A nurse who went above and beyond"

About: Royal Hospital for Children and Young People (Edinburgh) / Paediatrics

(as a parent/guardian),

I just want to say a huge thank you to Elaine, assistant practitioner who has cared for my little boy in the high dependency unit at Edinburgh Sick Kids for the last two nights.

I was unable to stay with my son all the time as I have two young daughters at home. As well as being highly competent with my son's medical and personal care, and super-organised, Elaine went above and beyond to keep my son happy and entertained when I could not.

She read him stories, sang songs with him, and even searched through the files on his iPad to find pictures and videos of his sisters so that he could remember them. She treated him like a little boy as well as a patient, and that is not always something that happens in hospital. She not only made him happier, she made me feel better about leaving him too.

Thank you Elaine.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Officer, Patient Experience Team, NHS Lothian 3 years ago
Submitted on 30/11/2020 at 12:35
Published on Care Opinion at 15:26


Dear B'sMummy

Thank you so much for sharing your story with us via Care Opinion. It was extremely heartwarming to hear about the excellent care your son received from the assistant practitioner, Elaine, and how grateful you are for the support she provided. I can confirm your kind comments will be shared with the relevant staff, including Elaine, who I am sure will really appreciate you taking the time to share this with us.

With best wishes

Louise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k