"Visit to X Ray"

About: Royal Alexandra Hospital / Trauma & orthopaedics

(as the patient),

I had a pre arranged appointment for an ultrasound scan of my neck this morning.  Unfortunately I was a wee bit late as I was struggling with a very sore foot from a fall a day or two before. The scan was carried out very quickly and nothing untoward discovered. The staff at reception and the consultant  carrying out the scan were very friendly and really helpful with there advice. 

As I was leaving I wondered if I should get my foot checked. I had put the pain down to a gout attack brought on by the fall ( I had been releasing a mouse that had been brought in by my cat and slipped on the grass.) but I did wonder if it was perhaps a more serious injury.

Again the staff at A&E were very helpful and I was seen very quickly. The Dr was fantastic and after looking at my foot  thought it best I had an X Ray. So within about 20 minutes of leaving the X Ray department I was back there again. Receptionist was clearly quite puzzled when she asked for my name but I explained why I was back. A trainee nurse x rayed my foot about 10 minutes later and the Dr saw me again with the result of my x Ray about 5 minutes later. Nothing sinister but for perhaps a very tiny hairline crack but not conclusive. Maybe it was just the gout. I am hoping the wee mouse was as grateful for my intervention and help as I am to the fantastic people that helped me today at the RAH. Thank you and all of your colleagues for the fantastic work you do.

Responses

Response from Linda Russell, Business Manager, Emergency Care and Medical Services, NHSGGC 4 days ago
Linda Russell
Business Manager, Emergency Care and Medical Services,
NHSGGC
Submitted on 23/11/2020 at 09:15
Published on Care Opinion at 09:15


Thank you so much for taking the time and trouble to share your kind comments following your recent visit to the RAH.

The staff involved were delighted to receive your lovely feedback and it was heartening for them to know that their efforts to put you at ease were appreciated.

I hope that you (and the mouse!) are now making a good recovery.

With all best wishes,

Linda

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Response from Ann Marie Selby, Lead Nurse, Orthopaedics, NHSGGC 4 days ago
Ann Marie Selby
Lead Nurse, Orthopaedics,
NHSGGC
Submitted on 23/11/2020 at 10:31
Published on Care Opinion at 10:32


Timorous Beastie thank you so much for your lovely comments. You certainly put a smile on our faces when we read your experience of our services. The staff are committed to delivering high standards of care despite the strange world we are all now living in.

I have shared your lovely comments with our team and we all wish you a speedy recovery.

Ann-marie

Lead Nurse Orthopaedics Clyde Sector

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