"Enjoyable stay"

About: Downe Hospital / Ward 1

(as a staff member posting for a patient/service user),

Enjoyable stay

Help with reaching items would be only improvement

Responses

Response from Conor Campbell, Safe and Effective Care Senior Manager, Safe & Effective Care, South Eastern Health & Social Care Trust last week
Conor Campbell
Safe and Effective Care Senior Manager, Safe & Effective Care,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/11/2020 at 01:40
Published on Care Opinion at 01:40


picture of Conor Campbell

Dear Qwerty25

Thank your for telling your story.

We will reinforce to staff the importance of having what you need within easy reach.

Thank you for pointing this out.

Please let us know if this issue reoccurs.

We strive to provide an excellent patient experience and know that all the seemingly small things make a difference to our patients.

Best wishes

Conor

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