This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A good and bad stay

Posted By Qwerty11

"A good and bad stay"

About: Downe Hospital / Ward 1

(as a staff member posting for a patient/service user),

I have been in Ward 1 for 1 month. It has been good and bad.

I would like a calendar as it is hard to keep track of days when I'm here.

Staff good but very busy.

Food is good.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 3 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/11/2020 at 01:14
Published on Care Opinion at 01:14

picture of Conor Campbell

Hi Qwerty11

Thank you for telling your story.

Ward leadership will look at making your stay better - such as keeping track in of days, as you have suggested.

It’s great to hear that your stay has had good elements.

What else do you wish to share that could help us to improve patient experience?

Best wishes

Conor

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Interim Lead Nurse, Medicine - Medical Wards, South Eastern Health & Social Care Trust 3 years ago
We are preparing to make a change
South Eastern Health & Social Care Trust

Submitted on 29/04/2021 at 13:54
Published on Care Opinion on 30/04/2021 at 06:16

Thank you for your response we appreciate your feedback and appreciate that each day is similar. We are currently waiting on a delivery of clocks which also have the date on them so hopefully this will help in the future.

Response from Cathy Stewart, Interim Lead Nurse, Medicine - Medical Wards, South Eastern Health & Social Care Trust 2 years ago
We have made a change
Cathy Stewart
Interim Lead Nurse, Medicine - Medical Wards,
South Eastern Health & Social Care Trust

Submitted on 28/05/2021 at 16:04
Published on Care Opinion at 16:15

Our clocks have arrived and are now in each room. Feedback so far from patients has been positive.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k