"Amazin care and treatment"

About: Medway Maritime Hospital

After multiple bypass open heart surgery, (CABG x3 plus thymas removal,at Thomas's hosp,I returned home ,to find after one week the wound opened and that i had return for a further 5 weeks intensive treatment.I thought it was brilliant service,un till I was ambulanced into medway Maritime Hosp on the 14 November,with terrible cheast pain.Fearful that all had gone wrong again.It was then that i met the most outstanding staff at the SDEC.I received the most graciouse caring responce, I had ever felt before.On the Monday I spent the whole day ,9 hours with them,finally finding the complete resolution to my problem.I was respected,cared for fed and watered. It was a remarkable day of kindness and first class "Customer care"Thank you dear friends,you are the best,Evan the great St Thomase's can learn from you

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Response from Medway Maritime Hospital 2 weeks ago
Medway Maritime Hospital
Submitted on 17/11/2020 at 21:35
Published on nhs.uk on 18/11/2020 at 10:00

Thank you very much for your lovely comments, it is so thoughtful of you to praise the team on SDEC who cared for you, particularly when you have had so much going on following your recent heart surgery.

We will be delighted to share your praise with the team and we would like to take this opportunity to wish you a smooth recovery from now on.

kindest regards,

The Patient Experience Team

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