This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My son's recent admission to trauma ward"

About: Craigavon Area Hospital / Blossom Ward (Paediatrics) Craigavon Area Hospital / Emergency Department Craigavon Area Hospital / Trauma Ward

(as a parent/guardian),

My son aged 15 had a fall on Halloween night resulting in a trip to Craigavon area hospital. From we arrived in A & E and were then guided to paediatrics the care and attention shown to my son was first class (and to me).

He was admitted to the trauma ward for surgery on his knee cap on Sunday morning and was greeted by the same medical team who had attended to him on paediatrics the previous night.   We then met with the surgeon and the anaesthetist who explained the procedures that was going to be carried out. We were also looked after by Emily the children's trauma advisor who nothing was to much trouble for. She prepped my son for surgery and accompanied us both to the theatre area. After surgery, the anaesthetist came to see me and  explained how my son was and this was followed by the medical team who had performed the surgery. I was permitted to stay with my son overnight and the after surgery care was excellent. Throughout our stay the care and support we recieved was outstanding from porters, domestics, nursing staff to surgical teams. Thank you to all the staff in CAH to the care and support you are providing to the people in your care.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 18/11/2020 at 17:10
Published on Care Opinion at 17:10


picture of Christine Armstrong

Dear AliceK20, I am the Care Opinion Facilitator for the Southern Health and Social Care Trust and want to thank you so much for sharing with this lovely feedback with us. It is very reassuring to read that you found the care for your son and yourself to be first class. Our staff are working in very challenging circumstances at the minute and will be delighted to receive such positive feedback. I will ensure that your comments are shared with all the staff, including Emily, the children's trauma advisor.

I hope your son is recovering well

Many thanks again and best wishes

Christine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k