This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

E-consult system

Posted By CCCathome

"E-consult system"

About: Stokewood Surgery

(as a service user),

Impossible to ask a fairly simple question, despite saying it is for general advice.  Form requires you to input symptoms, which I do not have, and will not let you skip page. This is an unwieldy and lengthy way of contacting your GP. A great way to stop people accessing primary care!

Tags added by staff members:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stokewood Surgery 3 years ago
Stokewood Surgery

Submitted on 19/01/2021 at 08:52
Published on nhs.uk at 12:08

We agree that there is work to do on the eConsult system and we feedback with your comments. The system is a national one and we are unable to edit it as it has to go through strict safeguarding processes to ensure key words or dangerous red flag symptoms are not missed.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k