"They did an exceptional job"
Posted by Jammie Dodger (as ),
After being advised by 111 I took my 3 year old son through to ward 2 at Dr Grays. We stayed over night and the care we were given in that 24hrs was amazing. Nothing was too much trouble Jenna The nurse who was treating my son through day was a natural with him, so caring and patient. He was having difficulty breathing and Dr Morrison made us feel at ease, she was so good at explaining to my son what was happening. All the staff were very attentive and nothing was too much hassle. As for Jamie he really made our 24hrs so much easier by being there, just one of them people who light up a room. (Always helps bringing a toy) my son has been telling granny’s and grandad all about Jamie!
Over all what was a difficult situation was made more bearable by the staff in ward two.
The only things that would let them down is the facilities. For overnight stays a chair for parents to try get a sleep isn’t comfortable! Being a children’s ward I would have expected smaller seats for my son to sit on the toilet. There was a stool for him to get up but had to hold himself up. I also thought the rooms could have been a little bit warmer.
Overall they did an exceptional job at caring for my son and I can’t thank them enough!