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"Not Austistic Friendly"

About: Spire Cheshire Hospital

I have just had a mammogram taken at the Spire Hospital in Stretton, Cheshire and I am very disappointed to report that the member of staff who took my scan didnt understand autism One of the main characteristics of my autism is extreme anxiety but throughout the whole procedure I was not made to feel at ease and felt her attitude towards me was very unempathetic. In fact, when I asked some questions her response to me made me feel more anxious and I would recommended that Spire Hospitals train the staff in dealing with Autistic people.

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Responses

Response from Spire Cheshire Hospital 3 years ago
Spire Cheshire Hospital
Submitted on 04/01/2021 at 13:06
Published on nhs.uk at 20:15


We’re very sorry to hear that you did not feel at ease during your procedure and we appreciate you taking the time to provide us with feedback. Understanding and acting on patient feedback is important to us and we would like to identify more thoroughly how we might improve our service. So we can investigate what happened, please contact us on 01925 215 003.

Kind regards,

Alex Mangnall,

People Operations Lead

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